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Hi, I'm Michael Greer.

UX Researcher focusing on usability evaluations, cognitive walkthroughs, and conversion friction analysis.

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Psychology-Driven Usability Analysis

With a background in psychology, I analyze user interactions through the lens of human behavior, cognitive load, and decision-making patterns. I help teams identify critical usability bottlenecks, conduct accessibility audits, and transform quantitative feedback into actionable product strategies.

E-Commerce Conversion Friction Audit

A young boy sitting at a desk, focused on his homework surrounded by school supplies.
A comprehensive heuristic evaluation identifying user drop-off points during checkout.

SaaS Onboarding Usability Evaluation

Close-up of two cute donkeys on a farm, showcasing curious expressions.
Cognitive walkthrough and feedback synthesis for first-time app users.