UX Research Case Studies
A collection of usability evaluations, heuristic audits, and behavior-driven user research projects.
E-Commerce Conversion Friction Audit
Focus: Heuristic Evaluation & Checkout Optimization
A comprehensive analysis identifying key drop-off points and cognitive load issues during the purchase funnel, resulting in actionable UI recommendations to improve completion rates.
SaaS Onboarding Usability Evaluation
Focus: Cognitive Walkthrough & First-Time User Experience
Evaluating first-time user friction across an application dashboard to streamline account setup, reduce drop-offs, and increase feature adoption.