INDEPENDENT UX RESEARCH
Research for product decisions that need evidence.
I help product and design teams understand user behavior, find usability problems, and make better-informed product decisions through focused UX research.
You work directly with me from scope through recommendations.
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4,000+ paid participant sessions
Across 20+ research platforms, plus full-cycle researcher-led studies
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Mixed-method research
Discovery, usability, surveys, and accessibility-focused evaluation
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Direct collaboration
From research planning through synthesis and delivery
Research built around the decision.
The method comes second. We first define what your team needs to decide, then use the lightest research approach that can answer it credibly.
Usability Testing
Find where users struggle before investing further in a flow, feature, or redesign.
Best for
Onboarding problems, confusing workflows, prototype validation, conversion friction, and products where the team knows something is wrong but not why.
What you get
- Research plan and participant criteria
- Moderated or unmoderated usability testing
- Session evidence and relevant clips
- Prioritized usability findings
- Recommendations tied to observed problems
Outcome
Know what is blocking users, which issues matter most, and what should be addressed first.
Discovery Research
Understand user needs, behaviors, and decision-making before committing to a product direction.
Best for
Early concepts, unclear customer needs, roadmap questions, new audiences, and teams making assumptions that have not yet been tested.
What you get
- Research questions and interview guide
- Participant criteria and research plan
- Moderated user interviews or contextual research
- Synthesized behavioral themes
- Opportunity areas and product implications
Outcome
Clarify what users actually need and which problems deserve product investment.
Mixed-Methods Research
Combine qualitative and quantitative evidence when one research method cannot answer the full question.
Best for
Feature adoption, behavioral differences, competing hypotheses, product preference, and questions that require both explanation and validation.
What you get
- Research design across complementary methods
- Interviews, usability testing, surveys, or other appropriate methods
- Cross-method synthesis
- Evidence showing where findings converge or differ
- Prioritized recommendations
Outcome
Separate isolated observations from stronger patterns and make decisions using evidence from more than one source.
UX & Accessibility Evaluation
Identify usability and accessibility problems without waiting for a participant study.
Best for
Pre-release reviews, established products with known friction, design-system reviews, and teams that need a fast diagnostic before choosing what to research next.
What you get
- Structured heuristic evaluation
- Cognitive walkthrough where appropriate
- WCAG 2.2-informed accessibility findings
- Critical / Major / Minor severity prioritization
- Recommended next actions
Outcome
Know which issues warrant immediate attention and which should be validated through further research.
Embedded Research Support
Add experienced research capacity without hiring a full-time researcher.
Best for
Teams with recurring research questions, overloaded designers or PMs, or multiple product decisions that need ongoing research support.
What you get
- Research planning and prioritization
- Lightweight studies aligned to product cycles
- Ongoing synthesis and recommendations
- Stakeholder readouts
- Direct collaboration throughout the engagement
Outcome
Keep research moving alongside product development instead of waiting for individual projects to be scoped from scratch.
Already have the research?
I can also take existing recordings, transcripts, notes, or survey data and turn them into a prioritized research synthesis and stakeholder-ready readout.
Evidence in practice
HelloTalk
73 participants across usability testing, interviews, and survey research
The study separated problems finding Live from the behavioral reasons users still preferred Voice Rooms, helping distinguish straightforward discovery improvements from product changes that required further validation.
Read the HelloTalk case study →Airbnb — Independent Study
8 interviews with people who had booked longer stays
The research identified three recurring decision needs—match, comparison, and trust—and used them to frame product opportunities around long-stay booking decisions.
Read the Airbnb case study →A straightforward engagement.
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Define the decision
We start with a 30-minute conversation about the product, the question your team is trying to answer, and what decision the research needs to support.
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Scope and run the research
You receive a written scope covering the method, timeline, deliverables, and exact fee before work begins. I handle the agreed research from planning through analysis.
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Turn evidence into action
You receive prioritized findings, supporting evidence, recommendations, and a focused readout designed around the decisions your team needs to make.
Engagement options
Exact scope is agreed in writing before work begins.
Project-Based
$3,500–$12,000 per project
For a defined research question with a clear beginning and end.
- Fixed scope and deliverables
- Agreed timeline
- Research execution and synthesis
- Final findings and recommendations
- One revision round
Ongoing Research Support
$4,500–$7,500 per month
For teams with recurring research needs but no dedicated researcher.
- 20–40 hours of monthly research capacity
- Multiple research questions or lightweight studies
- Ongoing stakeholder collaboration
- Monthly synthesis and readout
- Rolling 30-day cancellation
Embedded Sprint Support
$125–$150/hour · 10-hour weekly minimum
For research that needs to stay closely connected to an active product cycle.
- Direct collaboration with the product team
- In-sprint research and analysis
- Findings delivered as evidence emerges
- Weekly research summary
Tell me what decision you’re trying to make.
You do not need to know which research method you need.
Tell me what your team is trying to understand, validate, or decide. I’ll recommend an appropriate scope—and tell you if research is not the right next step.